Our services

Guarantee happy and productive user

Netware offers continuous computer control and unrestricted access to qualified IT help for your users anytime they require it.

The Netware helpdesk is open around-the-clock, including weekends and holidays, to assist your personnel with their IT support needs when they run into problems. We understand that technical issues can arise at any time, disrupting workflows and productivity. That’s why our dedicated team is available 24/7 to provide prompt and efficient assistance.

When a user contacts our helpdesk, a professional technician will remotely access their computer to diagnose and troubleshoot the issue. This remote IT support allows us to quickly identify the root cause of the problem and implement solutions without delay. Our technicians are highly skilled in handling a wide range of technical issues, from software glitches to network connectivity issues.

In the rare event that the problem cannot be resolved remotely, a specialist from our team will be dispatched to your place of business. We prioritize minimizing downtime and ensuring your operations resume smoothly. Rest assured, with Netware’s comprehensive IT support services, your business can rely on timely and effective resolution of IT challenges, keeping your systems running smoothly.

  • Live helpdesk 24/7/365
    Our helpdesk is available 24/7 (including weekends and holidays) ensuring your staff can get the support they need when they need it.

  • Proactive Maintenance
    With integrated automated preventative maintenance, we maintain the security and well-being of your Microsoft Windows/Linux/Mac OS computers.

  • On-site Support Included
    We will send a technician to your workplace to fix any issues that cannot be fixed remotely.

  • Toll-Free Phone Number
  • Web-based IT Management Portal
  • Dedicated Account Manager
  • Online Training for Users
  • Secure Remote Management
  • 99%+ Remote Resolution
  • Autonomous Self-Healing
  • Hardware Health Monitoring
  • Windows & 3rd Party Patching
  • Virus Remediation
  • Multiple devices per user
  • Asset Inventory / Tracking
  • Automatic Warranty Lookup
  • Windows, MacOS, iOS & Android
  • 100% Unlimited

Our services

Other services we offer

User Support

Provides users with unlimited access to expert IT support and ongoing administration and repair for PCs.

Server Management

Proactively maintains server health, stability, and productivity, minimizing downtime for performance.

Network Management

Expertly manages networks, Internet, VPNs, minimizing issues, downtime, maximizing productivity.

365 Cloud Management

Management & administration of Cloud applications like MS 365, MS Azure or Google Workspace.

Web Design

Build a productive website with search-friendly and mobile-friendly and measurable results.